My Skill Set
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Product Design
Creates thoughtful, data-informed product experiences that balance business goals with human needs, transforming complex systems into intuitive, delightful interactions.
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UX Design
Excels at uncovering user insights through research and workshops, crafting clear information architectures and seamless journeys that elevate usability and engagement.
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Service Design
Connects people, processes, and technology to design holistic service ecosystems that improve customer experiences and empower organizations to deliver consistent value.
Case Study
Testimonial
“Nancy, thank you for your strategic communication! It is always timely, careful, and clear. It provides value to my work and makes our processes more efficient. I am very fond of you and proud of all we accomplished on [our team] this past year! ”
Erin Lind
UX Writer
“Thank you soo much for supporting me when my hands are full/ not in condition to perform. You quickly jumped in when others are in need. You are an excellent partner to work with.”
William Rusli
Business Analyst
“Thank you Nancy for all your Community support. We appreciate your insights and amazing questions in our sessions. I really want to thank you in advance for hosting the UX COP while I am out and providing hiring support recently. I am grateful of all you do for our COP”
Matthew Gardner
UX Practice Lead
Love Coffee? Me Too!
I am always interested in learning the latest ways to improve people’s lives through technology. Feel free to connect with me on LinkedIn and grab a coffee together.
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Copyright @ 2026 Yu Wen Sun